TERMS & CONDITIONS

1. INTRODUCTION, ELIGIBILITY & ACCEPTANCE OF TERMS

• We, CHIRON YENG COACHING SERVICES (Registration No. 202103008563 (MA0261332-K)) (“CYCS”, “we”, “us” or “our”), are the operators of the website https://www.chironyeng.com/ (“Website”) and we offer various self-development services, including life coaching, astrology reading, The LifeLine Technique sessions, the HeartQuest program, life coaching workshops, talks for personal, leadership, and spiritual development and the provision of the Program(s) (as herein defined) (“Services”).

• These Terms and Conditions (“T&C”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“Client”, “you”, “your”, or “yours”) and us and shall govern your subscription to and use of the Services. These T&C shall remain in full force and effect for the duration of your subscription to the Services, except for any obligations that expressly or by their nature are intended to survive termination or unsubscription from the Services.

• You agree that by accessing or continuing to access our Website, registering for, using or subscribing to our Services or newsletter, you have read, understood and agreed to be bound by this T&C. If you do not agree with all of the terms of this T&C, then you are expressly prohibited from accessing or using our Website or Services in any way, and you must discontinue such access or use immediately.

• Supplemental terms and conditions, documents or policies that may be posted on our Website from time to time are hereby expressly incorporated herein by reference. We reserve the right, at our sole, absolute and final discretion, to make changes or modifications to this T&C from time to time and for any reason, and you shall be responsible to check on this T&C and to stay informed of any updates. You will be subject to and will be deemed to have been made aware of and to have accepted the changes in any revised T&C, which may be amended from time to time, by your continued use of the Services or accessing our Website.

• The Services are intended for Customers above the age of 18 years old only, and you hereby represent and warrant that you are legally 18 years old or above. Persons under the age of 18 are strictly prohibited from using or registering for the Services.

• We recommend that you print a copy of this T&C for your records.

2. DEFINITIONS AND INTERPRETATIONS

• Defined terms

              In this T&C (including the appendices herein), unless the context otherwise requires, the following words and expressions shall have the following meanings:

• The headings are inserted for convenience only and shall not affect the construction of this T&C.

• No rule for the construction or interpretation of contracts shall apply to the disadvantage of a party for the reason that the party was responsible for the preparation of this T&C or any part of it.

• The expressions “CYCS” and “Customer” shall, where the context permits, include their respective successors and permitted assigns.

• Meaning of references

Save where specifically required or indicated otherwise:

• references in this T&C to “this T&C” or any other instrument is a reference to this T&C or that other instrument as amended, varied, novated or substituted from time to time;

• references herein to “Clauses” and “Appendices” are to clauses of, and the appendices of this T&C unless the context requires otherwise and shall be deemed to form part of this T&C;

• words importing one gender shall be treated as importing any gender, words importing individuals shall be treated as importing corporations and vice versa, words importing the singular shall be treated as importing the plural and vice versa, and words importing the whole shall be treated as including a reference to any part thereof;

• an expression importing a natural person includes any corporation or other body corporate, partnership, association, public authority, two or more persons having a joint or common interest, or any other legal or commercial entity or undertaking;

• any reference to “writing” or “written” includes any method of reproducing words or text in a legible and non-transitory form but, for the avoidance of doubt, shall not include short messaging, instant messaging and internet chat; and

• references to times of the day are to that time in Malaysia and references to a day are to a period of twenty-four (24) hours running from midnight.

3. NATURE & USE OF SERVICES

• The Services include the following programs/offerings (collectively referred to as “Programs” and each a “Program”):

• The corresponding specific terms set out in Appendix 1 (Specific Terms) shall apply in respect of the relevant Services selected by you (“Specific Terms”).

• The scope of each Program is subject to updates and modifications as determined by CYCS in its sole, absolute and final discretion. The Client will be notified of any changes in a timely manner.

• By enrolling in any of the Program(s), you acknowledge and agree to adhere to the terms specified herein and to any additional terms communicated to you at the time of enrollment.
• By subscribing to the Services, you agree to release CYCS, its officers, employees, contractors and representatives and their respective heirs, successors and assigns for any claims which may otherwise have been arising out of or in any way related to subscription in the Services and to hold harmless CYCS from any loss or liability from actions taken or situations created as a result of the Services.

• By submitting information about yourself, your business or any other person who may be interested in our Services to us, you hereby expressly authorize us and agree for all such information to be shared with our course coaches, facilitators, third-party contractors, employees, agents, partners or representatives (“Representatives”), for, inter alia, the provision of the Services to you and for other marketing, analytics and business-related purposes.

• CYCS and our Representatives shall communicate with you by way of email, telephone, instant messaging and third-party communications (“Communication Channels”). All communications by CYCS and/or its Representatives made to you through such Communication Channels shall be deemed as received by you. You shall communicate with CYCS and/or our Representatives via Communication Channels notified to you only.

• You further understand and accept that in order to enhance and reap the benefits of CYCS’s Services, you are required to communicate honestly, be open to feedback and assistance, and create the time and energy to participate fully as required.

4. SESSIONS PROTOCOL

• All sessions for the Program(s) will occur in person or through video conferencing or a combination of these, depending on what works best for you and us.

• We will arrange all appointments in advance with you based on a mutually agreed time and date.

• You will be allocated a fixed amount of time for your session, as set out in Appendix 1 (Specific Terms). Please arrive early, as we will not be obliged to continue your session beyond the scheduled time. No refunds will be available in respect of unutilized session time due to your late arrival. We reserve the right to bill you for sessions that you miss.

• Unless otherwise provided in Appendix 1 (Specific Terms), sessions may be cancelled or rescheduled with at least twenty-four (24) hours prior notice to us via e-mail, telephone call, or WhatsApp, subject to our availability. We will attempt in good faith to reschedule your session(s). No refunds will be available in respect of sessions cancelled or rescheduled with less than twenty-four (24) hours prior notice.

• We reserve the right to cancel or reschedule a session with you with at least twelve (12) hours prior notice to you via e-mail, telephone call or WhatsApp, for any reason. Nonetheless, know that we respect your time and will endeavour to keep all appointments.

• Communication is vital for effective practitioner-client sessions. If you have any questions, comments, complaints, or compliments, do not hesitate to bring them to our attention.

• To maintain a peaceful environment, we ask that you silence your cell phone and not take any calls during any of the session(s).

5. CLIENT’S REPRESENTATIONS AND WARRANTIES

• By using the Services, you represent and warrant that:

• you are 18 years old or older;

• you have the legal capacity to procure the Services and to be bound by and comply with this T&C;

• you will provide us and our Representatives with all requested and/or required information, and such information shall be true, accurate, current and complete;

• you agree to be bound by and comply with this T&C;

• you will act in good faith and with honesty in all interactions and dealings with us and our Representatives, including but not limited to:

• being truthful and transparent in the provision of information;

• offering your full cooperation to us and our Representatives in connection with the Services;

• communicating in an open, honest, respectful, and polite manner with us, our Representatives, and any other participants in the Services;

• you will not use the Services for any illegal or unauthorized purpose, including, without limitation:

• systematically retrieving data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us;

• you will not trick, defraud or mislead us or our Representatives;

• circumvent, disable or otherwise interfere with security-related features of the Website or Services;

• disparage, tarnish or otherwise harm, in our opinion, us and/or the Services;
• use any information obtained from the Services to harass, abuse or harm another person;

• make improper use of any support services provided by us or our Representatives or submit false reports of abuse or misconduct;

• use the Services in a manner inconsistent with any applicable laws or regulations;

• engage in unauthorized framing of or linking to the Services;

• upload or transmit (or attempt to upload or transmit) viruses, Trojan horses, other harmful material, that may interfere with any party’s uninterrupted use or operation of the Services or Website or which modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operations, or maintenance of the Services or Website;

• engage in any automated use of systems, such as using scripts to send comments or messages, or using any data mining, robots or similar data gathering and extraction tools;

• deleting or removing any copyright or other proprietary right notices from the Website or any Programs;
• attempting to impersonate another person;

• uploading or transmitting (or attempting to upload or transmit) any material that acts as a passive or active information collection or transmission mechanism;

• interfere with, disrupt, or create an undue burden on the Services or Websites or the networks or services connected to the Services, Website or any of the Program Materials and YouTube Recordings;

• harass, annoy, intimidate or threaten us or our Representatives, or any employee or agent or personnel engaged in providing any portion of the Services to you;

• attempt to bypass any measures of the Services or Website designed to prevent or restrict access to the Services or Website, or any portion of the same;

• copy or adapt any part of the Website or Services, including, without limitation, any code, copywriting, design or graphics;

• decipher, decompile, disassemble, or reverse engineer any part of the Website or Services or the related methods (including, without limitation, business methods or strategies) in connection with the same;

• use the Services or the Website as part of an effort to compete or attempt to compete with us; and

• your use of the Services will not violate the Applicable Laws or regulation.

• If you provide any information (whether to us or our Representatives) that is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate the Services and refuse any and all current or future use of the Services (or any part thereof) by you.

• You will ensure that full and timely payments shall be made to us for the Services and that the payment card used by you shall continue to be valid and contain sufficient funds for at least twenty-four (24) months after your purchase of the Services.

• You agree to provide current, complete and accurate purchase and account information for all purchases made in respect of the Services. You further agree to promptly update account and payment information, including email address, phone number, payment method, payment card expiration date, and other similar information, so that we can complete your transactions and contact you as needed.

6. PURCHASE, PAYMENT, BILLING & INVOICE

• You may purchase more than one (1) Program at a time.

• All purchases shall be subject to the relevant tax laws in Malaysia, as amended from time to time. We shall issue an invoice for the purchases (“Invoice”) which may include any applicable taxes, including but not limited to sales and service tax. These taxes will be calculated and added to the total purchase price at the time of checkout. You acknowledge and agree to pay all applicable taxes as specified in the Invoice.
• We reserve the sole, absolute and final right to refuse any purchase of the Program, without being required to provide any reason for such refusal.
• Fees for the Program shall be paid in full and cleared funds prior to the start of any relevant Program.

• Any late payments shall be subject to a late payment interest rate of eleven percent (11%) per annum calculated daily on the Service Fees as per the Invoice, until payment is received in full and cleared funds by CYCS. It is your sole responsibility to ensure that timely payment is made, and we shall not be obligated to entertain any reasons or excuses for delayed payment.

• All Invoices shall be sent to you via email to the email address you provided at the time of purchase. It is your responsibility to ensure the accuracy of the email address provided and to check the correspondence in a timely manner.

7. REFUNDS, TERMINATION & CANCELLATION

• All purchases made are final and no refunds will be issued under any circumstances. For the avoidance of doubt, our strict no-refund policy applies irrespective of any special circumstances you may raise, any dissatisfaction or complaints regarding our Services.

• CYCS reserves the sole, absolute and final right to terminate the Services and our contract with you at any time by providing you with seven (7) days’ notice and we are not required to provide any reason for such termination.

• CYCS may terminate the Services and our contract with you immediately, by way of notice to you, in any of the following events:

• if you fail to communicate, become otherwise unreachable (without prior notice), or unresponsive for more than fourteen (14) consecutive days;

• if you breach any of the provisions contained in this T&C;

• if you fail to make timely payment or any payment is unsuccessful;

• if you cause or are reasonably expected to cause any serious Losses or damages to CYCS or its Representatives;

• if you cause any intentional harm or damage to CYCS, its reputation or business, or to our Representatives and their reputation or business;

• if CYCS in its sole discretion determines that continuing with rendering or performance of the Services may result in any legal or business liability to CYCS; or

• if you are subject to an Insolvency Event.

• Consequences of termination

• In the event of termination pursuant to Clause 7.2, our Representatives shall contact you and you, CYCS and its Representatives shall amicably seek to negotiate outstanding payment, save always that CYCS shall be entitled to immediately halt the provision of any Services and terminate your obligation to continue to make monthly payments.

• In the event of termination pursuant to Clause 7.3, all outstanding payments shall become immediately due and owing to CYCS. You will be notified of CYCS’s payment details for such payment and shall immediately arrange for payment to be made to CYCS in full and cleared funds within three (3) days of receipt of such notification from CYCS, failing which you shall be subject to a late payment interest rate of eleven percent (11%) per annum calculated daily on the Service Fees as per the Invoice until payment is received in full and cleared funds by CYCS. Further, in the event of termination pursuant to Clause 7.3, CYCS and its Representatives shall be entitled to immediately halt any Services being provided to you.

8. WARRANTIES & DISCLAIMERS

• The Website and Services are provided in good faith on an “as is” and “as available” basis.

• We have made reasonable efforts to provide accurate and current information on our website and as part of the Services (including, without limitation, through any Communication Channels), but do not present any such information as legal, professional, or other advice, nor do we accept responsibility for actions taken based on such information.

• You agree that you must evaluate, and bear all risks associated with, the use and access of our website and Services (including, without limitation, any Communication Channels), including any content contained therein, including any reliance on the accuracy, completeness, or usefulness of such content.

• You understand, acknowledge and accept that all content, advice or information not originating from CYCS are the sole responsibility of the person from whom such content originated. As such, CYCS shall not be responsible for such content and under no circumstances shall CYCS be liable for any content, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content provided through our platforms or linked on our platforms.

• CYCS disclaims all warranties or conditions, express or implied, in respect of the Services or otherwise as considered by this T&C, including without limitation, implied warranties and conditions of merchantability and fitness for any particular purpose or non-infringement. This disclaimer applies to the fullest possible extent allowed by law in contemplation of any legal limits on the exclusion of implied warranties.

• CYCS, its subsidiaries, affiliates, officers, employees, agents, partners, Representatives and licensors make no warranty that the Services will meet your requirements, that the website or Services will be uninterrupted, timely, secure or error-free, that any errors will be corrected, or that the website will be free from corruption, viruses, hacking, or other security intrusions.

• Your access and download of any content on our website or third-party platforms used is done at your own risk. CYCS makes reasonable efforts to ensure our website and third-party platforms used are virus-free but does not warrant or guarantee that our website or third-party platforms used are free from viruses, worms, Trojan horses or other destructive code. It is your responsibility to ensure you have set up the appropriate safeguards to protect your device(s) and its information.

• CYCS is not responsible for any liability for any direct, indirect, incidental, consequential, exemplary, punitive or other damages resulting from the use, misuse or misinterpretation of any Services or any other information provided by us or our Representatives.

• If, notwithstanding the foregoing, CYCS is found to be liable to you for any damage or loss which arises as a result of your use of the Services, you agree that CYCS and/or Representatives’ liability and damages arising thereof shall be limited to the amount of monies actually paid by the you to CYCS. CYCS shall not be liable for any indirect, special or consequential damage or losses in any event.

• You agree to release, forever discharge, indemnify, defend and hold harmless CYCS and its officers, directors, shareholders, partners, Representatives, licensors, employees, agents, staff, hires, advisors, contractors and authorized representatives from and against any liability, loss injury (including injuries resulting in death), demand, action, cost, expense, or claim of any kind, including but not limited to solicitor’s fees, relating in any way to your use of or reliance on the Services, your violation of this T&C, and/or your violation of any rights of another person.

• We are under no obligation to enforce this T&C on your behalf against another person. While we encourage you to let us know if you believe another person has violated this T&C, we reserve the right to investigate and take appropriate action at our sole, absolute and final discretion.

9. INTELLECTUAL PROPERTY                                                                                                                                                                                                

• We shall retain all rights, title and interest in and to our Intellectual Property irrespective of any disclosure or consent for use of such Intellectual Property to you, subject to any licenses granted herein.

• You recognize CYCS and its Representatives’ rights, title, and interest in and to all of their respective Intellectual Property used or owned in connection with the Services and agree not to engage in any activities or commit any acts, directly or indirectly, that may contest, dispute, or otherwise impair the CYCS or its Representatives’ rights, title, and interest therein, nor shall you cause diminishment of value of said Intellectual Property through any act or representation. You shall not apply for, acquire, or claim any right, title, or interest in or to any such Intellectual Property or others that may be confusingly similar to any of them, through advertising or otherwise.

• You shall also not acquire any Intellectual Property rights or any other rights, by license or otherwise, expressly or by implication, under this T&C or through any disclosure, and no rights whatsoever are transferred or relinquished to you by the disclosure of any Intellectual Property rights except the limited right to use the such Intellectual Property in accordance with this T&C and the Services.

• Any Intellectual Property jointly created or discovered by CYCS and you during the duration of this T&C shall be owned by CYCS and shall be the absolute property of CYCS, and you hereby irrevocably assigns to CYCS, at no cost, any and all rights that it may have in such jointly created or discovered Intellectual Property, and waives any future claim that it may have in respect of the same. At the request and expense of CYCS, you shall give and supply all information, data, and assistance as may be requisite to enable CYCS to exploit the Intellectual Property to its best advantage and shall execute all documents and do all things which may be necessary or desirable for obtaining registration or other protection for the Intellectual Property in such parts of the world as may be specified by CYCS and for vesting the same in CYCS or as CYCS may direct.

• For the avoidance of doubt, you hereby expressly waive any such rights that you may have or acquire, which have the effect of either directly or indirectly, in whole or in part, restricting or precluding CYCS’s use, reproduction, or modification of the abovementioned Intellectual Property.

• You recognise CYCS’s right, title, and interest in and to all Intellectual Property used and agree not to engage in any activities or commit any acts, directly or indirectly, that may contest, dispute, or otherwise impair CYCS’s right, title, and interest therein, nor shall you cause diminishment of value of said Intellectual Property through any act or representation. You shall not apply for, acquire, or claim any right, title, or interest in or to any such Intellectual Property or others that may be confusingly similar, through advertising or otherwise.

• You shall not in any way whatsoever attempt to determine, reverse engineer, decompile, disassemble or work around the design, structure concepts and/or methodology behind CYCS’s systems, processes, formulas or business strategies, whether to incorporate such within any of its own systems, or for any other purpose whatsoever.

• You shall immediately notify CYCS in writing giving full particulars if you are aware of any actual, suspected or threatened infringement or unauthorized use of the CYCS’s Intellectual Property, any actual or threatened claim that CYCS’s Intellectual Property is invalid, any actual or threatened opposition to CYCS’s Intellectual Property and/or any claim made or threatened that use of the Intellectual Property infringes the rights of any third party.

• All Intellectual Property, whether registered or unregistered, that are owned, created, or licensed by CYCS prior to, during, or in connection with this T&C shall remain the sole and exclusive right and property of CYCS. Nothing in this T&C shall operate to transfer, assign, or otherwise confer any ownership rights, title, or interest in CYCS’s Intellectual Property to the Client or any third party, whether by implication, estoppel, or otherwise.

• Your failure to comply with this Clause 9 shall be considered a material breach of this T&C, of which we reserve the right, at our sole, absolute and final discretion, to terminate this T&C in accordance with the provisions outlined in Clause 7.3 and claim damages and/or losses that it may be entitled to under law and/or contract.

10. LIMITATION OF LIABILITY & INDEMNIFICATION

• You shall indemnify and hold harmless CYCS and its Representatives for any and all Losses incurred resulting from or in connection with any breach of this T&C by you.

• While we and our Representatives take responsibility to satisfactorily perform the Services, we and our Representatives shall not be held responsible for the performance or quality of Services or any consequential Losses arising from their failure. You agree not to hold us or our Representatives responsible nor bring any claim against us or our Representatives for any such Losses.

• The aim of CYCS’s Services is to offer you guidance, assist you in raising your consciousness, and/or to help you become more aware of your emotions, through a thought-provoking and creative process to inspire you to maximize your personal potential. Our role is to facilitate your personal leadership development and to help you develop and carry out a strategy for achieving your goals. While we and our Representatives strive to deliver high-quality services and exercise all reasonable care in preparing the Services, you acknowledge and agree that:

• we and our Representatives make no representations, guarantees, or warranties, whether express or implied, regarding the accuracy, completeness, or suitability of the information, content, or advice provided during the Services and therefore we make no guarantee in respect of results, outcomes, consequences, or reliance on the Services. You are solely responsible for creating and implementing changes to your own physical, mental and emotional wellbeing, as well as being solely responsible for your decisions, choices, actions and results arising out of, in connection with or resulting from the Services;

• the CYCS Services you select may involve pursuing a behavioral change or some type of improvement in your life. Behavioral change often takes time to implement and sustain. You understand and accept that the pace and/or volume of change is uncertain and varies amongst individuals;

• the Services should not be construed as therapy, counseling, psychotherapy, psychoanalysis, mental health care, diagnosis or treatment of any medical, physical or mental condition or symptom, or a substitute for any of the aforementioned, or as other professional advice by a legal, medical or other professional notwithstanding that medical, physical or mental conditions or symptoms may be discussed during the course of CYCS. It is your exclusive responsibility to seek such independent professional guidance or treatment as needed. If you are currently under the care of a medical or mental health professional, we recommend that you promptly inform such provider of the nature and extent of this T&C. We make no representation or guarantee that CYCS will prevent, cure, remedy or treat any mental disorder or medical disease;

• we are not and will not be liable or responsible for your actions or inactions, or for any direct or indirect results or other forms of reliance on any advice, guidance or opinions rendered by us in the course of performing the Services. Your participation, reliance, actions and/or inactions are your full responsibility and carried out at your own free will;

• all actions taken by you is performed voluntarily. You should seek independent professional advice before undertaking any physical, mental, or professional actions. We hereby disclaim all liability with respect to the Services and you will indemnify us in full against any claim or Losses in connection with the same;

• CYCS’s Services may involve physical contact. The nature of such physical contact will be explained to you before any physical contact occurs. If you have any concerns, please raise them to us prior to your session and we will further discuss this matter with you. If you are uncomfortable with physical contact, certain parts of the CYCS Services may not be available to you;

• to the fullest extent permitted by Applicable Laws, we and our Representatives shall not be liable for any direct, indirect, incidental, consequential, or special damages, including but not limited to loss of profits, business interruption, reputational damage, or loss of data, arising out of or in connection with:

• the delivery, use, or reliance on the Services;
• any errors, omissions, or inaccuracies in the Services; or
• any actions or decisions made by you based on the information and/or advice provided; and

• if the CYCS Services you select involves astrology readings, you understand and accept that astrology readings are not determinative and should be used as a guide only.

• Except as expressly provided in this T&C, we make no guarantees, representations or warranties of any kind or nature, express or implied with respect to the services negotiated, agreed upon and rendered. In no event shall we be liable to you for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, CYCS’s entire liability under this T&C, and the Client’s exclusive remedy, shall be limited to an aggregate sum of Ringgit Malaysia One Hundred Only (RM100.00).

11. CONFIDENTIALITY

• Each of the Parties agree to keep strictly secret and confidential, and under no circumstances to disclose to any person or entity which is not a party hereto, any Confidential Information arising from or in connection with this T&C.

• This clause applies to all Confidential Information disclosed (whether in writing, verbally or by any other means and whether directly or indirectly) by one Party (“Disclosing Party“) to the other Party (“Receiving Party“) whether before, on or after the date of this T&C.

• During the term of this T&C and after termination or expiration of this T&C for any reason whatsoever, the Receiving Party shall:

• keep the Confidential Information confidential;

• not disclose the Confidential Information to any other person other than with the prior written consent of the Disclosing Party or in accordance with Clauses 11.4 and 11.5;

• not use the Confidential Information for any purpose other than the performance of its obligations under this T&C; and

• when requested by the Disclosing Party, return to the Disclosing Party or destroy all documents and materials (and any copies) containing, reflecting, incorporating, or based on Confidential Information, and permanently erase all Confidential Information from its computer system(s).

• During the duration of this T&C, the Receiving Party may disclose the Confidential Information to any of its employees, personnel or advisors (“Recipient“) to the extent that it is necessary for the purposes of this T&C.

• The Receiving Party shall procure that each Recipient is made aware of and complies with all the Receiving Party’s obligations of confidentiality under this T&C as if the Recipient was a party to this T&C. The Receiving Party shall remain responsible for any breach of this Clause 11 by the Recipient.

• The obligations contained in Clauses 11.1 to 11.5 shall not apply to any Confidential Information which:

• at the date of this T&C, or at any time after the date of this T&C, comes into the public domain other than through breach of this T&C by the Receiving Party or any Recipient;

• can be shown by the Receiving Party to the reasonable satisfaction of the Disclosing Party to have been known to the Receiving Party prior to it being disclosed by the Disclosing Party to the Receiving Party and without being subject to any duty of confidentiality;

• subsequently comes lawfully into the possession of the Receiving Party from a third party and without being subject to any duty of confidentiality; or

• is required to be disclosed by law or any court of competent jurisdiction, any governmental, official or regulatory authority or any binding judgment, order or requirement of any other competent authority, provided that the Receiving Party shall notify the Disclosing Party in writing prior to any disclosure under this paragraph and the Receiving Party shall, to the extent it is reasonably able to do so, follow the written instruction of the Disclosing Party in respect of the disclosure to be made under this paragraph.

• Without prejudice to any other rights or remedies which CYCS may have, the parties acknowledge and agree that damages would not be an adequate remedy for any breach of this Clause 11 and the remedies of injunction, specific performance and other equitable relief are appropriate for any threatened or actual breach of any such provision and no proof of special damages shall be necessary for the enforcement of the rights under this Clause 11.

• The obligations contained in this Clause 11 shall survive the termination of this T&C, and where the Client ceases to be a party to this T&C, the obligations contained herein shall continue to be binding on the Client.

12. CONFIDENTIALITY OF RECORDINGS

• Subject to Clause 11, you further acknowledge and agree that all content shared in connection with the Program, including but not limited to recordings, materials, discussions, and any other related materials (“Program Materials“), are confidential and intended solely for your personal use only.

• You shall warrant that you shall not disclose, share, reproduce, distribute, or otherwise make available any part of the Program Materials to any third-party without our prior written consent and further agrees to maintain the confidentiality of any access links, passwords, or other credentials provided to you for participation in the online programs.

• The Program Materials may be recorded and made available to you as YouTube videos (“YouTube Recordings”). Access to the YouTube Recordings is provided exclusively for your personal, non-commercial use and shall be subject to the restrictions outlined herein. You are hereby strictly prohibited from sharing, distributing, downloading, reproducing, or otherwise disseminating the YouTube Recordings, or allowing, permitting or enabling the sharing, distributing, downloading, reproducing or disseminating of the YouTube Recordings, in whole or in part, without our prior written consent.

• You shall immediately notify CYCS in writing giving full particulars if you are aware of any actual, suspected or threatened infringement or unauthorized use of the Program Materials and YouTube Recordings.

• You shall fully indemnify, defend, hold harmless and keep indemnified CYCS, its directors, shareholders, officers, employees, agents and representatives from and against any and all claims, Losses, demands, damages, costs, expenses, penalties, fines or liabilities of any nature whatsoever arising from any breach of this Clause 12, and you shall pay such amount upon demand.

13. PRIVACY POLICY

• You expressly agree to be bound by the terms of our privacy policy, which governs the collection, use, processing, storage, and disclosure of your personal data. The privacy policy forms an integral part of these Terms and Conditions and can be accessed at https://www.chironyeng.com/privacy-policy/.

• By accepting this T&C, you confirm that you have carefully read, understood, and agreed to the terms of our privacy policy. The privacy policy, which is incorporated herein by reference, outlines your rights regarding your personal data and how we process it in compliance with applicable data protection laws and regulations.

• It is your responsibility to review the privacy policy periodically, as it may be updated from time to time in accordance with changes in the law or our data handling practices. Continued use of our Services after such updates signifies your acceptance of the revised privacy policy.

14. RELATIONSHIP OF PARTIES

• CYCS is an independent contractor and in no way shall this T&C, the provision of Services or any other dealings between us and you (unless otherwise expressly agreed in writing) be construed as a relationship of partners, principal, agents, employer or employee. This T&C does not establish any joint venture, trust, or fiduciary relationship between you and CYCS, other than the contractual relationship created pursuant to this T&C. Neither party shall have, nor shall represent that they have, any authority to enter into any agreements on the other party’s behalf.

15. NOTICES

• All communications shall be made via Communication Channels only, and subject to any further restrictions or instructions given to you by CYCS from time to time.

16. AMENDMENTS, VARIATION & WAIVER

• This T&C shall not be altered, changed, modified, supplemented, or amended, save as expressly agreed in writing by CYCS. All verbal modifications will not be deemed binding nor enforceable.

• No failure on the part of CYCS to exercise, and no delay on its part in exercising, any right or remedy under this T&C will operate as a waiver thereof, nor will any single or partial exercise of any right or remedy preclude any other or further exercise thereof or the exercise of any other right or remedy. The rights provided in this T&C are cumulative and not exclusive of any rights or remedies provided by law.

17. TRANSFER & ASSIGNMENT

• Unless as expressly provided in this T&C, you shall not assign or transfer any of your rights or obligations under this T&C (whether in whole or in part) to any third party in accordance with the terms and conditions of this T&C, without prior written consent from CYCS.

• CYCS reserves the right to transfer or assign any of its rights or obligations under this T&C at any time, at its sole, absolute and final discretion, without attributing any reason to you.

18. ELECTRONIC EXECUTION

• Each party hereby agree that digital signature or electronic signature, whether digital or scanned, transmitted via email, digital signature or electronic signature platforms or any other electronic means, obtained through secure means and certified by a licensed certification authority shall have the same legal effect as a traditional handwritten signature. Each party agree and consent to the use of digital signature or electronic signature for all purposes related to this T&C, Invoices and any other documents and as such, each party shall waive any and all objections in relation to the admissibility or authenticity of agreements bearing such signatures and shall further waive the objection to the use of such signatures as evidence in the court of law.

19. ENTIRE AGREEMENT

• This T&C constitutes the entire agreement between the parties and supersedes all prior agreements or representations made.

20. SEVERABILITY

• If any provision of this T&C (or part of any provision) is held by a court of competent jurisdiction to be illegal, invalid or unenforceable in any respect under the law of any jurisdiction, then such provision shall (so far as it is invalid or unenforceable) be given no effect and shall be deemed not to be included in this T&C but without invalidating any of the remaining provisions of this T&C. Any provision of this T&C held invalid or unenforceable only in part or degree will remain in full force and effect to the extent not held invalid or unenforceable. The parties shall then use all reasonable endeavours to replace the said invalid or unenforceable provision(s) with a valid and enforceable substitute provision the effect of which is as close as possible to the intended effect of the invalid or unenforceable provision.

21. FORCE MAJEURE

• We accept no responsibility or liability under this T&C if we or our Representatives are unable to carry out any provision of the contract for any reason beyond our or Representatives’ control including but not limited to any acts of God, explosion, fire, storm, flood and other natural phenomena, war or threat of war, acts of terrorism, insurrection, civil disturbance or requisition, act of terrorism or civil unrest, statues, acts, restrictions, regulations, by-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority, strikes, lock-outs or other industrial actions or trade disputes, major or unforeseen interruption of production or operation, major or unforeseen power failure or breakdown in machinery, pandemic and/or epidemic or owing to any inability to procure materials required for the performance of the contract.

• During the continuance of such a contingency, we may, after such contingency has continued for more than three (3) months, by written notice to you, elect to terminate all Services with immediate effect and obligation to make further instalment payments of Service Fees shall be terminated accordingly, without any liability to CYCS or its Representatives in respect of the same.

22. GOVERNING LAW AND SUBMISSION TO JURISDICTION

• Governing law

The construction, validity and performance of this T&C shall be governed by the laws of Malaysia.

• Submission to jurisdiction

The Client irrevocably agree that the courts of Malaysia shall have exclusive jurisdiction over any claim or matter arising under or in connection with this T&C and that accordingly any proceedings in respect of any such claim or matter may be brought in such court. Nothing in this clause shall limit the right of a party to take proceedings against any other party in any other court of competent jurisdiction, nor shall the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdictions, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.

23. SUPPORT

• If you experience any problems or have concerns or queries about the Services, please reach out to us at ask@chironyeng.com.

APPENDIX 1

SPECIFIC TERMS

1. Heart-centered Leadership 1-on-1 Mentoring

1.1              Each individual session is 60-90 minutes long.

1.2             Any additional time incurred beyond what is provided above shall be calculated as an additional session or additional session(s) (as the case may be) and you will be billed accordingly.

1.3             [ To secure the sessions, you will be required to make full payment at least twenty-four (24) hours prior to the session. ]

1.4             For individual sessions, you may cancel your session and terminate this T&C by providing us with at least twenty-four (24) hours prior notice via [ e-mail, telephone call or WhatsApp ]. We will refund you in full for any payments already made in respect of such session. No refunds will be available in respect of sessions cancelled with less than twenty-four (24) hours prior notice.

1.5             We reserve the right to cancel your session or remaining session(s) (as the case may be) and terminate this T&C for any reason by providing you with at least twelve (12) hours prior notice via [ e-mail, telephone call or WhatsApp. We will refund you in full for any payments already made in respect of such session(s) or remaining session(s) (as the case may be).

2. HeartQuest: Lead with Love Membership

2.1             You will commit to a monthly membership, where we will provide you with the following each week:

• 1 x LifeLine Technique® Healing Group sessions every Wednesdays (90 minutes)
• 1 x Mentorship Mastermind Group session every Saturday (90 minutes)
• 1 x Personal Philosophy Masterclass every 1^st Thursday of the Month (120 minutes)
• Access to private WhatsApp Group

2.2           The HeartQuest Membership is offered on a monthly subscription basis, subject to the following terms and conditions:

• To cancel the membership, you must submit written notice via email at least seven (7) days before the next payment due date. All payments made are non-refundable.
• When you purchase a membership package, a recurring membership fee each month applies and will continue to automatically be charged until you terminate the Services in accordance with the terms of this T&C.
• Promotional offers may occasionally be made available. Once the promotional period ends, the standard rate of monthly membership fees for this program shall be applicable and will be charged as a recurring fee unless canceled in accordance with the terms of this T&C.

2.3           [ You will be required to make full payment for the course at least twenty-four (24) hours prior to your first session.]

2.4           No refunds will be available in respect of cancellations.

2.5           We reserve the right to cancel your session or remaining session(s) (as the case may be) and terminate this T&C for any reason by providing you with at least twelve (12) hours prior notice via [ e-mail, telephone call or WhatsApp ].

3. Fully Thrive 2025 Program

3.1                 You will commit to a 12-month membership of [ course ], where we will provide you with the following:

• Passion to Prosperity workshop on 3^rd and 4^th January for online international clients and 11^th January for Malaysian clients.
• 1 x Evolutionary Astrology 90mins session
• 12 x Monthly Heart-Centered Leadership Mentoring 30mins session
• 5 x Heart-Centered Leadership Mentoring 60mins session
• 7 sessions of HeartQuest: Awakening Your Greatest Gift from 11^th February to 25^th March
• 8 sessions of HeartQuest: Leading Through Fire from from 18^th April to 3^rd of June
• 1 x Customized Journal
• 1 x Limited Edition Coming Home Book

3.2            The one year timeline will begin on 1^st January 2025.

3.4           You will be required to make full payment or the 1^st deposit payment for the course at least twenty-four (24) hours before January 1^st 2025.

3.5           No refunds will be available in respect of cancellations.

3.6           We reserve the right to cancel your session or remaining session(s) (as the case may be) and terminate this T&C for any reason by providing you with at least twelve (12) hours prior notice via [ e-mail, telephone call or WhatsApp ].

4. HeartQuest: Awakening Your Greatest Gift

4.1             You will commit to a 7-week course we will provide you with the following:

• 7 x Awakening Your Greatest Gift Group 90mins sessions

4.2            The 7-week timeline will begin on 11^th February 2025

4.3           [ You will be required to make full payment for the course at least twenty-four (24) hours prior to your first session. ]

4.5           No refunds will be available in respect of cancellations.

4.6           We reserve the right to cancel your session or remaining session(s) (as the case may be) and terminate this T&C for any reason by providing you with at least twelve (12) hours prior notice via [ e-mail, telephone call or WhatsApp ].

5. HeartQuest: Leading Through Fire

5.1             You will commit to a 8-week course we will provide you with the following:

• 8 x Leading Through Fire Group 90mins sessions

5.2            The 7-week timeline will begin on 18^th April 2025

5.3           [ You will be required to make full payment for the course at least twenty-four (24) hours prior to your first session.]

5.5           No refunds will be available in respect of cancellations.

5.6           We reserve the right to cancel your session or remaining session(s) (as the case may be) and terminate this T&C for any reason by providing you with at least twelve (12) hours prior notice via [ e-mail, telephone call or WhatsApp ].

6. Passion to Prosperity Workshop: The 10X “Vision, Strategy, & Action” Roadmap for 10X Health, Wealth, & Impact.

6.1             You will commit to a one-day weekend workshop where we will provide you lectures, discussions, coaching, and visualization sessions.

6.2           This workshop date and venue is as described on the promotional material on the website: https://www.chironyeng.com/passion-to-prosperity/

6.3           [ You will be required to make full payment for the course at least twenty-four (24) hours prior to your first session.]

6.4           No refunds will be available in respect of cancellations.

6.5           We reserve the right to cancel your session or remaining session(s) (as the case may be) and terminate this T&C for any reason by providing you with at least twelve (12) hours prior notice via [ e-mail, telephone call or WhatsApp ].